This page provides information about who we are and the legal terms and conditions that may apply to your use of and any product you order from us. Terms and Conditions may be updated from time to time. You should therefore review our Terms and Conditions periodically in case of any changes.



The site is owned and operated by Nataliya Limited. We are registered in England and our registered company number is 7143710. Our registered office address is: 68-67 High Street, Lymington, Hampshire, SO41 9AL. VAT registration number: GB 204 5867 10



The Website Terms apply to your use of the Nataliya Couture website at (the "Website") and to any order you place on the Website. The Website Terms apply regardless of how you access the Website, including any technologies or devices by which Nataliya Couture makes the Website available to you. You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using, registering with, or placing an order on the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, please do not use this Website.



You may only use this Website for lawful purposes and you may not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.You may not, without our prior written consent, copy, reproduce, crawl, frame, republish, download, print, post, distribute, re-post, broadcast, record, transmit, edit, communicate to the public, link to, deep-link into, or distribute in any way the web pages or materials on the website or the computer codes or elements comprising the Website other than solely for your own personal or internal business use. You may not use the content of the Website for any commercial purposes whatsoever.



Except where otherwise specified on this Website, the materials on this Website are displayed solely for the purposes of promoting Nataliya Couture products and services available in the UK. However Nataliya Couture may accept orders for delivery to locations outside of the UK subject to customs, legal, regulatory and certain practical restrictions. Those who choose to access this Website from locations outside the UK or place orders for delivery to locations outside the UK are responsible for compliance with local laws if and to the extent local laws are applicable.



All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Nataliya Couture. Your use of the Website and its contents grants no rights to you in relation to our intellectual property rights, or that of third parties, in the Website or its contents. By submitting information (other than your personal data), text, photos, graphics or other content to the website you confirm that you have the right to use the same and grant us a right to use such materials at our own discretion (with or without accreditation) in any media including, without limitation, to edit, copy, reproduce, disclose, post and remove such materials from the website.

You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.


6. Ownership of Submissions

Other than personal data (which is subject to our Privacy and Cookie Policy) all comments, gift messages, blogs, feedback, suggestions, questions, ideas, artwork, images, product or marketing ideas and any other submissions disclosed, submitted or offered to Nataliya Couture on or through the website or otherwise disclosed, submitted or offered by you (collectively, “Submissions”) shall become and remain the property of Nataliya Couture once submitted. You must comply with the content standards set out in these terms. You warrant that you own or have the right to use any Submissions and that your Submissions will comply with these standards and guidelines.


7. Social networking sites

These terms also govern any Submissions you make on any Nataliya Couture related third party website or page such as our Facebook page, Twitter, Pinterest, Instagram, YouTube or social networking site. All comments, images, videos and any other type of material posted on any third party social networking site do not necessarily reflect the opinions or ideas of Nataliya Couture or its employees and Nataliya Couture is not responsible for any such content. In any event, all material posted on any third party social networking site must comply with these terms and the third party social networking sites’ Terms of Use, as applicable.


8. Intellectual Property Rights

A disclosure, submission or offer of any Submissions and your agreement to these terms and conditions shall constitute an assignment to Nataliya Couture of any intellectual property rights. Whenever you make use of a feature that allows you to upload material to our site, including questions, or to make contact with other users of our site or to make Submissions on any Nataliya Couture related third party website or page, you must comply with the content standards set out below and these terms. Any third-party advertising on Nataliya Couture pages of third party social networking sites are not the responsibility of, or endorsed by M&S. All rights, including copyright on Nataliya Couture pages are owned by or licensed to Nataliya Couture. Any use of any Nataliya Couture social networking pages or their contents, including copying or storing them in whole or in part, other than for your own personal, non-commercial use is prohibited without the permission of Nataliya Couture. By making a Submission you confirm that the Submission is your own and that the content does not infringe the material, trademarks or intellectual property of others.

9. Confidentiality

Any material you upload to our Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any material in the Submissions for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site or any related third party social networking site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Website. We have the right to remove any Submissions you make on our Website if, in our opinion, such Submission does not comply with the content standards set out below.

10. Rules for Submissions

You must be 18 years of age or older and registered to post a submission. Suppliers or manufacturers are not eligible to post a submission.

Please be polite and only write in English (or the applicable language for the Nataliya Couture Website on which you are posting a submission). If you require an immediate response from us or have a comment about our service please contact us directly for a quicker response.

Submissions should not include:

  • profanity, blasphemy, spiteful, racist, sexually explicit, sexually gratuitous or discriminatory comments or content that might be considered to be harassment, abuse or threats against the personal safety or property of others

  • comments about other reviewers or bloggers

  • remarks that repeat criminal accusations, false, defamatory or misleading statements

  • material which impersonates others or personal information about anyone, including yourself, such as phone numbers, postal addresses or credit card numbers

  • spam or advertising

  • third party brand names or trade marks

  • HTML code, computer script or website URLs

  • availability, price or alternative ordering or delivery information

  • information about Nataliya Couture suppliers or manufacturers

Nataliya Couture, in its absolute discretion, reserves the right to not publish the Submission or remove it, take any appropriate action if deemed necessary or remove reviews which relate to seasonal products which are no longer in season.

Please let us know if you see any Submissions which do not comply with our rules.

11. Accuracy of content

To the extent permitted by applicable law, Nataliya Couture disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party.

The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Nataliya Couture or any of its group companies.


12. Damage to your computer or other device 

Nataliya Couture uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, Nataliya Couture shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.


13. Exclusions of liability

We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Website Terms or your use of the Website.


14. Password/account security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Nataliya Couture shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Nothing in these Website Terms shall exclude or limit our liability for personal injury or death caused by our negligence. In addition, these Website Terms shall not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.

15. Other legal notices

There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms govern your use of this Website.

16. Third party rights

Only you and Nataliya Couture shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms, whether by virtue of the Contracts (Rights of Third Parties) Act 1999 or otherwise.

17. Entire Agreement

These Website Terms set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

18. Law, jurisdiction and language

Any matter that arise out of your use of this Website (including any contract entered between you and us through the Website) shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales. All contracts shall be concluded in English.

19. Changes to these Website Terms

We reserve the right to change and update these Website Terms from time to time and recommend that you revisit this page regularly to keep informed of the current Website Terms that apply to your use of the Website. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.


These general terms and conditions of sale ("General Terms and Conditions of Sale") apply to any order you place through (the "Website"). These General Terms and Conditions of Sale apply regardless of how you access the Website, including via any technologies or devices by which Nataliya Couture makes the Website available to You at home, on the move or in store. You must read these General Terms and Conditions of Sale carefully. By placing an order through the Website, you confirm that you have read, understood and agree to these General Terms and Conditions of Sale in their entirety. If you do not agree to these General Terms and


These Terms and Conditions and all other documents expressly referred to in them make up the entire agreement overrides any previous drafts, agreements and written or oral understandings between you and us. This acts as an agreement between both you and us that any claims for innocent or negligent misrepresentation based on any statement on these Customer Terms and any documents expressly referred to in them are not recognized.

Circumstances beyond our reasonable control may prevent or delay us from carrying out obligations under these Customer Terms, and in turn may result in delay in obtaining or providing supplies, or delays effecting carriers of these supplies.
Examples of these circumstances are as follows, and are by no means exhaustive:

Acts of God, Governmental actions, War or national emergency,
Riot / Civil commotion, fire, explosion, flood, inclement weather
Epidemic, lock-outs, strikes or other labor disputes.Obligations will be postponed until circumstances cease to continue.


We endeavour to ensure our stock lists are up to date. However if you purchase an item found to be out of stock through the Nataliya Couture refunds will be made for this product.


You can email our NATALIYA COUTURE manager at

or call us on 01344 623555, any time between 10.00am and 5.00pm Monday to Friday.


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